Returns & Exchanges
At Home Luxury Scents, we want you to be completely satisfied with your fragrance experience. If you are not entirely happy with your purchase, we offer a 30-day window for returns and exchanges on all unused items in their original packaging.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and reason for return to receive a Return Authorization (RA) number.
Prepare Your Package
Carefully pack your unused items in their original luxury box and shipping carton to ensure they are protected from damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing